{"id":18102,"date":"2025-08-20T09:06:15","date_gmt":"2025-08-20T07:06:15","guid":{"rendered":"https:\/\/peoplesphere.be\/fr\/?p=18102"},"modified":"2025-08-20T09:06:15","modified_gmt":"2025-08-20T07:06:15","slug":"syndicats-ou-capac-qui-a-la-palme-de-la-performance-en-matiere-de-payement-des-allocations-de-chomage","status":"publish","type":"post","link":"https:\/\/peoplesphere.be\/fr\/syndicats-ou-capac-qui-a-la-palme-de-la-performance-en-matiere-de-payement-des-allocations-de-chomage\/","title":{"rendered":"Syndicats ou CAPAC ? Qui a la palme de la performance en mati\u00e8re de payement des allocations de ch\u00f4mage?"},"content":{"rendered":"

La FGTB r\u00e9agit suite \u00e0 la d\u00e9claration du d\u00e9put\u00e9 de la N-VA, Axel Ronse, quant aux retards de payement des allocations de ch\u00f4mage : \u00ab\u00a0Les syndicats versent les allocations de ch\u00f4mage et le font selon des r\u00e8gles strictes. Les chiffres montrent que la FGTB est plus performante que la CAPAC en tant qu\u2019organisme de paiement. Si le d\u00e9bat politique se nourrit d\u2019opinions tranch\u00e9es, la v\u00e9rit\u00e9 a aussi ses droits.\u00a0\u00bb<\/em><\/p>\n

Le d\u00e9put\u00e9 N-VA, Axel Ronse affirme que : \u00ab\u00a0La Belgique est le seul pays o\u00f9 les syndicats paient le ch\u00f4mage. Et Ils le font mal \u2013 400 000 paiements en retard ! Les communes doivent avancer les fonds, donc les syndicats doivent sortir de la CAPAC.\u00a0\u00bb<\/em><\/p>\n

La Belgique n\u2019est absolument pas \u00ab\u00a0le seul pays au monde\u00a0\u00bb \u00e0 avoir un syst\u00e8me dans lequel les syndicats jouent un r\u00f4le dans le paiement des allocations de ch\u00f4mage. C\u2019est \u00e9galement le cas dans les pays scandinaves, comme l’explique la FGTB.<\/p>\n

\u00ab\u00a0C\u2019est l\u2019ONEM qui d\u00e9cide du droit et du montant. Les organismes de paiement \u2013 syndicats et la Caisse auxiliaire de paiement des allocations de ch\u00f4mage (CAPAC) \u2013 constituent le dossier et effectuent le paiement. Ce n\u2019est pas une anomalie, c\u2019est la r\u00e9alit\u00e9 institutionnelle de notre pays. Que Monsieur Ronse fasse des d\u00e9clarations sur les organismes de paiement, c\u2019est une chose. Qu\u2019il en ignore le fonctionnement et mente, c\u2019est plus grave\u00a0\u00bb<\/em>, ass\u00e8ne Thierry Bodson, Pr\u00e9sident de la FGTB.<\/p>\n

\u00c0 propos des retards<\/em><\/strong><\/h3>\n

\u00ab\u00a0Sur l\u2019ensemble des dossiers en retard, la moiti\u00e9 n\u2019implique aucunement les organismes de paiement (il s\u2019agit soit d\u2019erreurs de l\u2019ONEM, soit d\u2019\u00e9l\u00e9ments manquants ind\u00e9pendants des organismes de paiement). Pour l\u2019autre moiti\u00e9, le dossier est peut-\u00eatre incomplet, mais cela ne signifie pas que la responsabilit\u00e9 incombe uniquement \u00e0 l\u2019organisme de paiement.\u00a0\u00bb<\/em><\/p>\n

\u00ab\u00a0Quiconque conna\u00eet la pratique sait pourquoi les dossiers prennent du retard : un formulaire C4 remis tardivement ou mal compl\u00e9t\u00e9 par l\u2019employeur, une attestation de travail envoy\u00e9e trop tard, un acc\u00e8s des donn\u00e9es bloqu\u00e9es au sein d\u2019une instance publique, un formulaire mal rempli… les r\u00e8gles sont tellement complexes qu\u2019 un nouveau collaborateur ou une nouvelle collaboratrice n\u2019est pleinement op\u00e9rationnel\u00b7le qu\u2019apr\u00e8s environ un an ; la digitalisation et des moyens de fonctionnement suffisants ne sont donc pas un luxe, mais un service de base.\u00a0\u00bb<\/em><\/p>\n

Faire plus avec moins.<\/em><\/strong><\/h3>\n

\u00ab\u00a0Quid des avances du CPAS que Monsieur Ronse brandit si volontiers ? Elles existent, elles p\u00e8sent sur les services locaux et appellent des solutions structurelles. Mais l\u00e0 aussi, les chiffres sont le meilleur antidote contre les slogans. En 2024, \u00e0 peine 1,37% concernent des avances faites par les CPAS des dossiers ch\u00f4mage aupr\u00e8s de la FGTB. C\u2019est g\u00eanant, et tr\u00e8s douloureux pour les personnes concern\u00e9es, mais ce n\u2019est pas une \u00ab\u00a0externalisation\u00a0\u00bb du paiement vers les communes. C\u2019est avant tout le sympt\u00f4me d\u2019un \u00e9change de donn\u00e9es lent et d\u2019une r\u00e9glementation lourde.<\/em>
\nLes chiffres de qualit\u00e9 sont \u00e9galement r\u00e9v\u00e9lateurs. En 2023, les syndicats ont vu moins de dossiers renvoy\u00e9s pour erreurs ou incompl\u00e9tudes (8,5 %) que la CAPAC (10 %). Lors des contr\u00f4les de l\u2019ONEM, les syndicats obtiennent syst\u00e9matiquement de meilleurs r\u00e9sultats en mati\u00e8re de paiements indus ou erron\u00e9s. Et en termes de productivit\u00e9, l\u2019\u00e9cart est encore plus flagrant : en 2022, un travaileur \u00e0 temps plein dans un syndicat a trait\u00e9 en moyenne 11 062 paiements par an, contre 1 932 \u00e0 la CAPAC. Les syndicats disposent par ailleurs de 344 bureaux r\u00e9partis sur l\u2019ensemble du pays, contre 35 pour la CAPAC.\u00a0\u00bb<\/em><\/p>\n

Le d\u00e9put\u00e9 Ronse pr\u00e9tend que \u00ab\u00a0les syndicats\u00a0\u00bb dirigent la CAPAC et doivent donc en \u00eatre exclus. \u00ab\u00a0C\u2019est faux. La CAPAC est un organisme public de s\u00e9curit\u00e9 sociale et comme dans beaucoup d\u2019autres, sa gestion est partag\u00e9e avec les repr\u00e9sentants des employeurs et des travailleurs. Si l\u2019on retire les syndicats de l\u2019organe de gestion de la CAPAC, il serait logique que le financement soit \u00e0 la m\u00eame hauteur pour tous les organismes de paiement. Selon nos calculs, une telle \u00e9galisation signifierait soit une r\u00e9duction d\u2019environ 27 millions d\u2019euros pour la CAPAC, soit une augmentation des moyens octroy\u00e9s aux autres organismes de paiement. Ce serait la cons\u00e9quence logique du \u00ab\u00a0traitement \u00e9gal\u00a0\u00bb que Monsieur Ronse r\u00e9clame bruyamment.\u00a0\u00bb<\/em><\/p>\n

 <\/p>\n

Source: FGTB<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

La FGTB r\u00e9agit suite \u00e0 la d\u00e9claration du d\u00e9put\u00e9 de la N-VA, Axel Ronse, quant aux retards de payement des allocations de ch\u00f4mage : \u00ab\u00a0Les syndicats versent les allocations de ch\u00f4mage et le font selon des r\u00e8gles strictes. Les chiffres […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[65,10],"tags":[1489,1186,110],"yoast_head":"\nSyndicats ou CAPAC ? 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