{"id":18700,"date":"2026-01-27T12:23:48","date_gmt":"2026-01-27T10:23:48","guid":{"rendered":"https:\/\/peoplesphere.be\/fr\/?p=18700"},"modified":"2026-01-28T07:24:16","modified_gmt":"2026-01-28T05:24:16","slug":"mieux-preparer-les-equipes-it-pour-relever-les-defis-de-lia-et-de-la-cybersecurite","status":"publish","type":"post","link":"https:\/\/peoplesphere.be\/fr\/mieux-preparer-les-equipes-it-pour-relever-les-defis-de-lia-et-de-la-cybersecurite\/","title":{"rendered":"Mieux pr\u00e9parer les \u00e9quipes IT pour relever les d\u00e9fis de l’IA et de la cybers\u00e9curit\u00e9."},"content":{"rendered":"

La Belgique accuse un retard par rapport au reste de l\u2019Europe en mati\u00e8re de p\u00e9rennit\u00e9 des d\u00e9partements IT. Seul un tiers des professionnels de l\u2019IT belges (35 %) estime que leur d\u00e9partement est d\u00e9j\u00e0 pleinement pr\u00eat pour l\u2019avenir. Cette proportion est plus \u00e9lev\u00e9e dans d\u2019autres pays europ\u00e9ens, tels que le Royaume-Uni (45 %), la Suisse (43 %), l\u2019Autriche (40 %) et l\u2019Allemagne (37 %). Seuls les Pays-Bas font moins bien : \u00e0 peine un quart des professionnels de l\u2019IT y consid\u00e8rent leur d\u00e9partement comme p\u00e9renne.<\/p>\n

Ces chiffres ressortent d\u2019une \u00e9tude europ\u00e9enne men\u00e9e par TOPdesk aupr\u00e8s de 6.000 managers et professionnels de l\u2019IT, dont 1.000 en Belgique.<\/p>\n

Selon les r\u00e9pondants, la p\u00e9rennit\u00e9 des d\u00e9partements IT en Belgique est principalement frein\u00e9e par un manque de budget ou d\u2019investissements suffisants (25%), une automatisation insuffisante \u00e0 l\u2019aide d\u2019outils d\u2019IA (23%), une p\u00e9nurie de professionnels du support IT correctement form\u00e9s (23%) et une r\u00e9sistance \u00e0 l\u2019innovation et au changement (19%).<\/p>\n

Cinq priorit\u00e9s pour un d\u00e9partement IT p\u00e9renne<\/em><\/strong><\/h3>\n

La perception de la p\u00e9rennit\u00e9 d\u2019un d\u00e9partement IT semble \u00e9galement li\u00e9e au niveau de maturit\u00e9 en mati\u00e8re d\u2019IA. Les organisations tr\u00e8s avanc\u00e9es dans l\u2019adoption de l\u2019IA se consid\u00e8rent beaucoup plus p\u00e9rennes (92%) que celles qui en sont encore \u00e0 la phase d\u2019exp\u00e9rimentation (78%).<\/p>\n

L\u2019IA est la caract\u00e9ristique la plus souvent associ\u00e9e par les responsables IT \u00e0 un d\u00e9partement IT pr\u00eat pour l\u2019avenir, mais une cybers\u00e9curit\u00e9 solide est \u00e9galement consid\u00e9r\u00e9e comme un \u00e9l\u00e9ment cl\u00e9 :<\/p>\n

    \n
  • L\u2019utilisation de l\u2019IA, des t\u00e2ches r\u00e9p\u00e9titives aux analyses avanc\u00e9es (40%)<\/li>\n
  • Une cybers\u00e9curit\u00e9 et une protection des donn\u00e9es robustes (38%)<\/li>\n
  • La formation et le d\u00e9veloppement continus (35%)<\/li>\n
  • Des possibilit\u00e9s de self-service pour les utilisateurs finaux (29%)<\/li>\n
  • L\u2019int\u00e9gration avec des syst\u00e8mes d\u2019entreprise tels que les RH ou la finance (28%)<\/li>\n<\/ul>\n

    La cybers\u00e9curit\u00e9 reste un d\u00e9fi<\/em><\/strong><\/h3>\n

    Bien que la cybers\u00e9curit\u00e9 soit essentielle pour assurer la p\u00e9rennit\u00e9 des d\u00e9partements IT, de nombreux responsables IT estiment que des am\u00e9liorations restent n\u00e9cessaires. Ils pointent notamment la n\u00e9cessit\u00e9 d\u2019une meilleure collaboration entre l\u2019IT, la s\u00e9curit\u00e9 et les autres d\u00e9partements (42%), de lignes directrices claires pour encourager un comportement s\u00e9curis\u00e9 de la part des collaborateurs (38%) et d\u2019une int\u00e9gration plus forte de la cybers\u00e9curit\u00e9 dans les processus m\u00e9tiers (38%).<\/p>\n

    Une plus grande visibilit\u00e9 et un reporting renforc\u00e9 des activit\u00e9s de s\u00e9curit\u00e9 (36%), ainsi que des workflows de conformit\u00e9 clairs, notamment dans le cadre de la directive NIS2 (25%), sont \u00e9galement cit\u00e9s comme leviers pour renforcer la r\u00e9silience num\u00e9rique.<\/p>\n

    Jarich Verachtert, Consultancy Manager chez TOPdesk : \u00ab\u00a0Le fait que seul un tiers des d\u00e9partements IT belges se consid\u00e8re aujourd\u2019hui comme pr\u00eat pour l\u2019avenir est r\u00e9v\u00e9lateur. Dans de nombreuses organisations, les \u00e9quipes IT restent fortement concentr\u00e9es sur la r\u00e9solution de probl\u00e8mes op\u00e9rationnels quotidiens, ce qui laisse peu de place \u00e0 l\u2019innovation et au renouvellement. Le manque de p\u00e9rennit\u00e9 se traduit souvent par des processus fragment\u00e9s et une collaboration insuffisante. Les organisations qui progressent investissent consciemment dans des bases solides : des processus clairs, des responsabilit\u00e9s bien d\u00e9finies et une collaboration \u00e9troite avec les autres d\u00e9partements. Ce n\u2019est que lorsque ces fondations sont en place que des technologies telles que l\u2019IA peuvent r\u00e9ellement d\u00e9montrer leur valeur ajout\u00e9e.\u00a0\u00bb<\/em><\/p>\n

     <\/p>\n

    Source: cette \u00e9tude internationale a \u00e9t\u00e9 r\u00e9alis\u00e9e \u00e0 la demande de TOPdesk par l\u2019institut d\u2019\u00e9tude Censuswide. Au total, 6.000 professionnels IT y ont particip\u00e9, en provenance de Belgique, d\u2019Allemagne, des Pays-Bas, d\u2019Autriche, du Royaume-Uni et de la Suisse. Tous travaillent dans des organisations comptant plus de 25 collaborateurs. En Belgique, 1.000 professionnels IT ont pris part \u00e0 l\u2019enqu\u00eate.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

    La Belgique accuse un retard par rapport au reste de l\u2019Europe en mati\u00e8re de p\u00e9rennit\u00e9 des d\u00e9partements IT. Seul un tiers des professionnels de l\u2019IT belges (35 %) estime que leur d\u00e9partement est d\u00e9j\u00e0 pleinement pr\u00eat pour l\u2019avenir. Cette proportion […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[65,10],"tags":[1072,4392,1108,245],"yoast_head":"\nMieux pr\u00e9parer les \u00e9quipes IT pour relever les d\u00e9fis de l'IA et de la cybers\u00e9curit\u00e9. - Peoplesphere<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/peoplesphere.be\/fr\/mieux-preparer-les-equipes-it-pour-relever-les-defis-de-lia-et-de-la-cybersecurite\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Mieux pr\u00e9parer les \u00e9quipes IT pour relever les d\u00e9fis de l'IA et de la cybers\u00e9curit\u00e9. - Peoplesphere\" \/>\n<meta property=\"og:description\" content=\"La Belgique accuse un retard par rapport au reste de l\u2019Europe en mati\u00e8re de p\u00e9rennit\u00e9 des d\u00e9partements IT. 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