{"id":18974,"date":"2026-04-07T07:38:35","date_gmt":"2026-04-07T05:38:35","guid":{"rendered":"https:\/\/peoplesphere.be\/fr\/?p=18974"},"modified":"2026-04-07T07:41:35","modified_gmt":"2026-04-07T05:41:35","slug":"maturite-numerique-des-citoyens-wallons-des-indicateurs-en-progression-une-fracture-qui-se-renforce-elle-aussi","status":"publish","type":"post","link":"https:\/\/peoplesphere.be\/fr\/maturite-numerique-des-citoyens-wallons-des-indicateurs-en-progression-une-fracture-qui-se-renforce-elle-aussi\/","title":{"rendered":"Maturit\u00e9 num\u00e9rique des citoyens wallons: des indicateurs en progression, une fracture qui se renforce elle aussi&#8230;"},"content":{"rendered":"<p>Les usages se transforment, les comp\u00e9tences requises se renouvellent, et les citoyens y font face avec des r\u00e9alit\u00e9s diverses. Au-del\u00e0 des indicateurs classiques le plus souvent positifs, l&rsquo;Agence du Num\u00e9rique propose une analyse approfondie de la fa\u00e7on dont les Wallons utilisent le num\u00e9rique et dont ils le per\u00e7oivent.<!--more--><\/p>\n<p>Cette nuance est fondamentale car un d\u00e9calage saisissant appara\u00eet parfois entre la pratique et le ressenti, particuli\u00e8rement sur des sujets sensibles comme les r\u00e9seaux sociaux, la cybers\u00e9curit\u00e9 ou l&rsquo;intelligence artificielle. Pour mieux traduire cette r\u00e9alit\u00e9, l&rsquo;AdN a d\u00e9velopp\u00e9 un mod\u00e8le innovant inspir\u00e9 des r\u00e9f\u00e9rentiels europ\u00e9ens. Cette approche permet de cartographier la population selon six profils distincts, allant des experts jusqu&rsquo;aux citoyens les plus \u00e9loign\u00e9s du num\u00e9rique.<\/p>\n<p>L&rsquo;indicateur principal de maturit\u00e9 num\u00e9rique poursuit sa progression passant de 50,8 en 2021 \u00e0 54 en 2023, pour atteindre 57 en 2025. Derri\u00e8re cette \u00e9volution positive, le barom\u00e8tre de l&rsquo;AdN met en \u00e9vidence des r\u00e9alit\u00e9s diverses et de nouveaux d\u00e9fis notamment li\u00e9s \u00e0 l&rsquo;IA qui brouille la perception des citoyens quant \u00e0 leurs comp\u00e9tences num\u00e9riques.<\/p>\n<p>Le barom\u00e8tre de maturit\u00e9 num\u00e9rique des citoyens wallons de l&rsquo;AdN a pour objectifs de mesurer l&rsquo;\u00e9volution des \u00e9quipements et des usages num\u00e9riques des Wallons, d&rsquo;identifier les points forts comme les marges de progression, et de d\u00e9gager des axes d&rsquo;action prioritaires pour les politiques en mati\u00e8re de comp\u00e9tences num\u00e9riques.<\/p>\n<p>L&rsquo;indicateur de maturit\u00e9 num\u00e9rique atteint 57\/100 en 2026, en progression continue par rapport \u00e0 2023 (54) et 2021 (50,8). La population wallonne se r\u00e9partit en six profils :<\/p>\n<ul>\n<li>Experts (24 %),<\/li>\n<li>Aguerris (30 %),<\/li>\n<li>Confirm\u00e9s (21 %),<\/li>\n<li>Initi\u00e9s (12 %),<\/li>\n<li>\u00c9loign\u00e9s (7 %),<\/li>\n<li>D\u00e9connect\u00e9s (6 %).<\/li>\n<\/ul>\n<p>La principale \u00e9volution de cette \u00e9dition r\u00e9side dans la consolidation d&rsquo;une fracture de 3e degr\u00e9: celle de la culture num\u00e9rique et de la capacit\u00e9 \u00e0 agir de mani\u00e8re autonome et critique dans un environnement technologique de plus en plus complexe.<\/p>\n<h3><strong><em>Les 4 axes du barom\u00e8tre<\/em><\/strong><\/h3>\n<p><strong><em>\u00c9quipement et connectivit\u00e9.<\/em><\/strong> Le taux d&rsquo;\u00e9quipement num\u00e9rique des citoyens wallons est\u202f\u00e9lev\u00e9 et stable. La domination du smartphone, l&rsquo;\u00e9mergence d&rsquo;exigences d&rsquo;achat plus responsables ou la persistance d&rsquo;in\u00e9galit\u00e9s d&rsquo;acc\u00e8s figurent parmi les tendances marquantes.<\/p>\n<p><strong><em>Usages num\u00e9riques.<\/em> <\/strong>L\u2019usage d\u2019Internet est aujourd\u2019hui massivement ancr\u00e9 dans la population wallonne. Cet usage s\u2019est stabilis\u00e9 avec les ann\u00e9es et constitue d\u00e9sormais un comportement quasi universel, m\u00eame si l\u2019\u00e2ge reste un facteur d\u00e9terminant dans la fr\u00e9quence de la connexion.<\/p>\n<p><strong><em>Comp\u00e9tences num\u00e9riques.<\/em><\/strong> Le citoyen wallon se per\u00e7oit globalement comp\u00e9tent num\u00e9riquement, mais avec une forte disparit\u00e9 des niveaux. L&rsquo;intelligence artificielle biaise les r\u00e9sultats, le citoyen \u00e9tant convaincu d&rsquo;un meilleur niveau de comp\u00e9tences num\u00e9riques avec son usage.<\/p>\n<p><strong><em>Perceptions du num\u00e9rique.<\/em> <\/strong>L&rsquo;appropriation du num\u00e9rique peut \u00eatre \u00e9tudi\u00e9e au travers des perceptions qu&rsquo;\u00e0 le citoyen face au num\u00e9rique. Inqui\u00e9tude ou confiance, d\u00e9pendance ou ignorance : les Wallons se divisent en la mati\u00e8re.<\/p>\n<p>L&rsquo;indicateur de maturit\u00e9 num\u00e9rique atteint 57\/100 en 2026, en progression continue par rapport \u00e0 2023 (54) et 2021 (50,8). La population wallonne se r\u00e9partit en six profils : Experts (24 %), Aguerris (30 %), Confirm\u00e9s (21 %), Initi\u00e9s (12 %), \u00c9loign\u00e9s (7 %) et D\u00e9connect\u00e9s (6 %).<\/p>\n<p>Les maturit\u00e9s les plus faibles concernent 16 % de la population, principalement les plus de 75 ans, les femmes seules et les inactifs de plus de 65 ans.<\/p>\n<p>21 % (=) des citoyens estiment leurs comp\u00e9tences num\u00e9riques insuffisantes et 36 % souhaitent b\u00e9n\u00e9ficier d&rsquo;une formation. La demande d&rsquo;accompagnement d\u00e9passe la capacit\u00e9 actuelle du r\u00e9seau d&rsquo;aidants num\u00e9riques.<\/p>\n<p>La principale \u00e9volution de cette \u00e9dition r\u00e9side dans la consolidation d&rsquo;une fracture de 3e degr\u00e9 : celle de la culture num\u00e9rique et de la capacit\u00e9 \u00e0 agir de mani\u00e8re autonome et critique dans un environnement technologique de plus en plus complexe.<\/p>\n<p>&nbsp;<\/p>\n<p><em>Source: Agence du Num\u00e9rique &#8211; Digital Wallonia<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Les usages se transforment, les comp\u00e9tences requises se renouvellent, et les citoyens y font face avec des r\u00e9alit\u00e9s diverses. Au-del\u00e0 des indicateurs classiques le plus souvent positifs, l&rsquo;Agence du Num\u00e9rique propose une analyse approfondie de la fa\u00e7on dont les Wallons [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":18975,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[65,10],"tags":[4422,3719,1450],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Maturit\u00e9 num\u00e9rique des citoyens wallons: des indicateurs en progression, une fracture qui se renforce elle aussi... - Peoplesphere<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/peoplesphere.be\/fr\/maturite-numerique-des-citoyens-wallons-des-indicateurs-en-progression-une-fracture-qui-se-renforce-elle-aussi\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Maturit\u00e9 num\u00e9rique des citoyens wallons: des indicateurs en progression, une fracture qui se renforce elle aussi... - Peoplesphere\" \/>\n<meta property=\"og:description\" content=\"Les usages se transforment, les comp\u00e9tences requises se renouvellent, et les citoyens y font face avec des r\u00e9alit\u00e9s diverses. 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